Imagine an eBay where every item you buy is sent to a team of experts who evaluate your item before sending it to you to make sure you are getting exactly what you pay for. Queue Vestiaire Collective! A few weeks ago I was invited to test the site and see what’s what from browsing to purchasing. I had ordered a Tod’s D Bag and agreed to pay the price for the item that the seller had listed. My order was accepted and the seller was then given instructions to send the bag to the Vestiaire Collective headquarters where a team of experts would evaluate the bag to make sure that my purchase price was correct for the item I was to receive. Now funnily enough I had an email a while later from the team notifying me that the item was not in fact up to scruff and that they had adjusted the price to a number they thought was more appropriate. It was actually £50 less than what I had originally offered to pay. They then gave me the option of accepting the offer and proceeding with a partial refund or rejecting the offer for a full refund. As they were honest in what they believed were the shortcomings of the product, I decided to refuse the offer and try for something else… and the whole process the second time around went swimmingly! At the end of the day, I have to say I’ve never been more impressed with a resale site. What an amazing customer service from start to finish and the products on offer aren’t exactly shabby either. From Chanel to Vuitton, you will truly see it all here. I’m now waiting for a LV leopard scarf to make an appearance!
Now Vestiaire Collective have offered a very special competition to FFG readers. They are giving away £1,000 to spend on the site any way you choose. To be in for a chance of winning just login to their site here.
Even if you don’t win the gift cert, I have a feeling you’ll be hooked on shopping the site regardless! It’s absolutely genius and gets our full seal of approval!